Description

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology-or multiple X-ray technologies-to address each customer's unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence

Overview of Role

The Customer Projects Delivery Manager supports the Project Manager and Customer Delivery Manager in ensuring smooth project delivery and customer satisfaction.

Responsibilities

Customer Communication & Coordination:

• Liaise with end users and manage expectations
• Prepare and deliver civil work requirement documents
• Align installation logistics (e.g., cranes, forklifts)
• Address IT integration needs

Project Documentation & Planning:

• Maintain project plans (Gantt charts)
• Consolidate project documentation
• Ensure accurate shipping documentation

Site & Installation Management:

• Approve site drawings and civil works
• Manage installation teams and subcontractors
• Oversee installation and ensure final acceptance

Integration & Handover:

• Document integration processes with third-party software
• Support service team post-handover

• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Strong communication skills
• Experience managing multiple projects
• Knowledge of IT and complex systems
• Installation project experience preferred
• Willingness to travel
• Experience with multi-agency and government clients

Essential:

• IT/Software degree or background
• APMP, PRINCE2, or similar PM qualification preferred
• Degree/HND in Electrical/Electronic Engineering ideal
• Additional experience in H&S, QA, or process development is a plus
• Fluency in Arabic is essential

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.