Description

We are seeking a talented individual to join our Underwriting team at Torrent Technologies Inc. This role will be based in our Kalispell or Overland Park office. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Junior Underwriter, you will work under the supervision of the Underwriting manager, engaging in a robust training program while providing top-tier customer service to our clients and colleagues.

We will count on you to:

• Underwrite new submissions to ensure new policies are correct, per guidelines.
• Process endorsements, cancellations, and reinstatements, and handle billing issues while completing policy issuance.
• Review all underwriting information, including applications, photographs, elevation certificates, and third-party internet resources to correctly underwrite the policy.
• Provide customer service to agents by responding to phone support, online chat, and emails, meeting required production KPIs as defined by leadership.
• Review correspondence from the agency, including requests for endorsements for acceptability.
• Communicate in a concise, tactful, prompt, and effective manner both over the phone and by email.

What you need to have:

• High School diploma or equivalent.
• Previous customer service experience.
• Excellent written and verbal communication skills.
• Basic to intermediate technical knowledge of systems and procedures.
• Attention to detail.
• Basic computer knowledge and comfort using the Microsoft Office suite, particularly Word, Excel, and Outlook.

What makes you stand out:

• Previous experience in the insurance industry is helpful but not required.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Torrent offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. At Torrent, your voice is heard, your skills are sharpened and your ambitions nurtured. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating insurance experiences of the future. If that's you, join us on our journey. Torrent Technologies is the leading flood insurance solutions provider in the US. Its integrated suite of business software platforms along with simplified private flood insurance, and customer-focused service and support solutions, have revolutionized the flood insurance landscape. Torrent is recognized for our deep flood insurance expertise and advanced technology capabilities. We provide market leading service and administration to Write Your Own (WYO) insurance companies and agents including direct access to both the National Flood Insurance Program (NFIP) and innovative private insurance products.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

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