MA

1 yr

• Continuous monitoring of application processes, and implementation of correspondence with students who have started applications or have pending materials.
• Respond to student questions about application fee payments where applicable, maintain correspondence with prospective students, and assist in processing application files.
• Model and promote excellent and timely customer service to all constituents.
• Review applications as appropriate and ensure timely progression through the admissions process.
• Work with Graduate School, application reviewers, CoSW faculty and staff, and other University of Kentucky unit, and applicants to ensure timely application progression.
• Provide a staff level review of completion including, but not limited to: ensuring application meets requirements set by program, review transcripts for Regional and/or program accreditation for CoSW admissions, provide preliminary GPA calculations for application reviewers (SW GPA, international GPA, incomplete degree GPA, etc.).

• Create and implement a strategic approach for prospective student engagement and
  admissions for the College of Social Work.
• Ensure a timely response to the established text, phone, and email inquiries.
• Meet with prospective students to identify degree and career possibilities, and work with CoSW and University of Kentucky personnel to ensure a seamless transition from application to admission in the respective program.
• Support recruitment in planning and executing recruiting events including, but not limited to: info sessions and orientations.
• Ensure applications and CoSW decisions are completed through the respective systems.

• Interface with students, faculty, staff, and other UK Organizational units on a daily basis.
• Appropriately direct issues/questions regarding Student Services and Admissions to the CoSW Director of Admissions or respective program director.
• Create and maintain student rosters (emails, contact information, linkblue IDs).
• Continue to seek ways for improvement in application submission and review efficiency, applicant engagement opportunities, and increases to admission yield.