Description

Job Description:

• Full operational support to OTC Derivatives traded globally.
• Exposure to high daily volumes and large amounts.
• Ensure timelines and service delivery standards are continually achieved.
• Risk mitigation and escalation of issues in a timely manner.
• Comply with policies, procedures and controls at all times for the safety of company and clients.
• Partnerships with multiple groups within the company such as technology, finance and other operation teams.
• Identify opportunities for process improvements and value-added initiatives.

Responsibilities include:

• Confirmation with clients of amounts to be settled in relation of coupons payments for Interest, Credit or Equity derivative trades;
• Pre-settlement investigations of discrepancies between client's and JPM calculations. Analysis of trade documentation to identify differences and follow up for resolution.
• Management of client's settlement instructions
• Post-settlement investigations of differences. Follow up with internal and external clients to close open breaks.
• Creation of daily/weekly metrics report for outstanding open breaks.
• Proactive ownership of problem solving for clients - own end-to-end issue resolution. Ensure timelines and client service delivery standards are continually achieved.
• Creation of your own relationship with the different teams that you interact with (Counterparties / Front Office / Middle Office ), partner with them on a day-to-day basis to perform more efficiently.
• Escalating issues in a timely manner. Build a culture of transparency and open, honest & clear communication.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.