Description

LONG Building Technologies

LONG Building Technologies, Inc. is an Equal Opportunity Employer.

Warehouse Lead

Location: Murray, UT, United States
Category: Warehouse

Description

Position Purpose

As Warehouse Lead, you will play a pivotal role in supporting HVAC equipment part sales, increasing sales revenue, and delivering exceptional customer service in-person and over the phone. Additionally, you will oversee the efficient operation of the warehouse, ensuring organized inventory management and timely fulfillment of parts orders. This blended role requires strong interpersonal skills, sales acumen, and the ability to manage warehouse logistics effectively.

Benefits

Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.

Essential Duties and Responsibilities

To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:

• Increase sales of HVAC equipment parts through direct customer interaction and phone support.
• Handle all customer parts inquiries promptly and efficiently, ensuring high levels of customer satisfaction.
• Process warranty replacements for equipment parts and assist with resolving customer collection issues.
• Maintain a clean, orderly, and functional warehouse environment, including exterior grounds.
• Assemble special order items and provide general support on parts issues and warehouse needs.
• Assist in processing inventory orders, maintaining appropriate stock levels, and managing inventory accuracy.
• Stay informed about industry trends and product knowledge relevant to HVAC equipment and control systems.
• Adhere to safety regulations, including OSHA guidelines
• Other duties as assigned.

Qualifications

• 2-3 years of related work experience.
• Excellent customer service and sales skills, with a proactive approach to problem-solving.
• Computer literacy, including proficiency with Microsoft Office Suite.
• Ability to prioritize tasks, maintain attention to detail, and work effectively in a fast-paced environment.
• Strong organizational skills with exceptional attention to detail.
• Excellent customer service skills, with the ability to maintain professionalism and a positive attitude under pressure.
• Effective communication skills, both verbal and written, for engaging with customers and internal teams.

Preferred Qualifications

• Certified operation of a forklift.
• Experience in HVAC or warehouse operations.
• No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Physical Requirements

• This position may involve standing for extended periods and working in tight spaces.
• This position may require lifting to 75 lbs. from floor to countertop and countertop to floor.
• This position may require climbing ladders and the ability to function at heights.

Environment

• Inside and Warehouse work environment

Hazards

• High precarious places

Competencies

To perform this position successfully, an individual must display the following qualities.

• LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.

LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.

At LONG Building Technologies, we don't just accept differences - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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