Description

Description: This position requires excellent communication, organizational, and multitasking skills to handle a variety of responsibilities, including customer inquiries, project documentation, and administrative tasks. The ideal candidate thrives in a fast-paced environment and demonstrates the ability to balance customer-focused duties with project-related tasks effectively.

Requirements:

• Perform general office duties, including answering phones, ordering supplies, and maintaining a professional workspace
• Serve as the first point of contact for customer inquiries, providing exceptional service and resolving issues promptly
• Maintain organized records for project files and customer correspondence
• Schedule and coordinate meetings, project timelines, and appointments
• Prepare and distribute internal and external communications, such as memos, emails, and reports
• Monitor and track project progress to ensure deadlines are met, escalating issues as needed
• Support billing, invoicing, and payment tracking processes for projects
• Assist with special projects and other tasks as assigned by management

Experience Required:

• Minimum 2 years of administrative experience, preferably in the construction industry
• Familiarity with construction documentation and processes is highly desirable

Skills Required:

• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Highly organized with attention to detail and the ability to prioritize tasks effectively
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to handle multiple tasks in a fast-paced environment
• Strong critical thinking and problem-solving skills
• Knowledge of construction software or ERP systems preferred
• Dependable, team-oriented, and adaptable to changing priorities

Education Required:

• High school diploma or equivalent required
• Associate degree in Business Administration or a related field preferred

Physical Requirements:

• Ability to sit for extended periods and work on a computer
• Requires sitting, keyboard typing and 10-key, use of telephone and computer monitor, walking, filing, and stairs
• Occasionally lift and carry files or documents weighing up to 10 pounds

Work Environment:

• Standard office environment with minimal noise
• This position is on-site and is not eligible for teleworking

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